Pentagon Consultancy Services

Job Description

• Salary : Industry Standard,Client Name : MNC,Education : Graduation,Skills : Network & Security Manager (NSM) , Junos Space , FCAPS, SNMP, CLI, NMS Northbound Interfaces, XML, XSLT, Linux, Juniper security, Netscreen security, Juniper Networks Certified, Network security technologies, TCP/IP , Microsoft Windows
• Priority : HOT,Description :,Job Description:,- Deliver high-quality technical assistance for Network & Security Manager (NSM) and Junos Space network management software
• - Proven experience with Network Management/Element Management Products (understanding of FCAPS, SNMP) and areas such as CLI, NMS Northbound Interfaces, XML and XSLT is desirable
• - Must have working knowledge of network and service management concepts, networking protocols [L2-L7] and high availability
• - Must have sound knowledge of Linux system level troubleshooting
• - Provide customer advocacy for documentation and timely resolution of issues, and for problem reproduction and escalation
• - Provide hardware and software technical support, including configuration assistance and troubleshooting of devices and other peripheral networking equipment
• - Document and reproduce customer related networking problems, and escalate the case to ATAC for timely resolution
• - Create FAQs/KB for knowledge transfer
• - Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required
• - Must be experienced in large scale software applications deployment, configuration [config files and script based] and debugging
• - Knowledge of Juniper/Netscreen security devices and JUNOS based devices a plus
• - Juniper Networks Certified Security Associate certificate is a plus
• - Extensive background in internetworking, LAN, and WAN technologies required
• - Demonstrated ability to accurately gather information and document same in a CRM system
• - Ability to support 24/7,Requirement:,- Strong working/ conceptual knowledge of network security technologies,- Demonstrated track record of providing outstanding customer service
• - Superior verbal and written communication skills. Ability to capture and interpret packet traces
• - Strong Linux knowledge is desired
• - Very good understanding of TCP/IP and networking fundamentals,- Strong troubleshooting skills is essential for the role,- Working knowledge of Microsoft Windows (8, 7, XP, 2000, NT, 98, etc.)

Job Summary