buisness analyst

Job Description

•          Gather detailed client requirements through facilitation of workshops document analysis business process descriptions use cases task and workflow analysis.Document current and œto-be business processes and provide input into developing solutions.Create and refine preliminary design / mockup of new functionality and develop flow charts functional diagrams and descriptions to communicate application design specifications for projects as required.Work with the product team and internal and external stakeholders to understand gather information and synthesize findings into business/functional requirements and design documents.Execute testing during development and deployment phases to ensure configurations integrations migrated data etc. fulfill documented requirements and the solution is functioning as per client expectations.Work closely with business owners and the Commercial Software Implementation Team to facilitate successful execution of deliverables.Assist Project Manager in tracking deliverables and updating project documentation.5+ years of experience in a Business Analyst role delivering medium to large scale CRM projects.Completed university degree or college diploma.CRM implementation (Customer Relationship Management) experience required and experience with Microsoft Dynamics 365 would be an asset.Expertise in developing project documentation including Business Requirements Use Cases Functional Specifications etc.Business Analysis or Project Management certification would be an asset.         Knowledge of pharmaceutical and healthcare industries would be an asset.         Ability to simultaneously work on multiple global projects at varying stages.         Strong capability in juggling priorities to meet deadlines while retaining consistently high-quality outcomes.Exceptional organizational presentation and communication skills both verbal and written.         Demonstrated analytical interpretive and problem-solving skills.

Job Summary